CWC Coral Way Capital

Turn every WhatsApp message into a qualified showing.

An AI sales agent that responds to prospects instantly, qualifies them through natural conversation, searches your property catalog, and books showings — 24/7, in Spanish and English. No apps. No forms. Just WhatsApp.

C
Carlos
Online
¡Hola! Welcome to Aldoria Residencial. I'd love to help you find the right home. What are you looking for?
3 bedrooms, Temozón Norte, budget around 3M pesos
I have 2 properties that match perfectly — the Anara model has a rooftop terrace. Want to schedule a visit this Tuesday at 10am?

How it works

Your prospects message. Carlos closes.

Zero friction. Zero learning curve. Your leads already know how to use WhatsApp.

1

Message

Your prospect sends a WhatsApp message like they always do. Carlos responds in under 2 minutes — day or night, weekday or weekend.

2

Qualify

Through natural conversation, Carlos learns what they need — budget, location, timeline, number of bedrooms. No forms. No interrogation.

3

Book

Carlos matches properties from your catalog, suggests options, and books showings with real-time availability. Follow-ups happen automatically.

Built for real estate teams

Everything your agents do. Faster. Always on.

Carlos handles the repetitive work so your human agents focus on what they do best — closing deals.

Instant Response

Prospects get a meaningful reply in under 2 minutes, 24/7. No more lost leads after hours or during showings.

Bilingual

Automatically speaks Spanish or English depending on what the client uses. No configuration needed.

Natural Qualification

Captures lead data through conversation — name, email, budget, timeline — without the prospect ever feeling like they're filling a form.

Smart Property Matching

Semantic search over your entire catalog. No rigid filters. The prospect describes what they want, Carlos finds it.

Automated Showings

Checks availability and books visits in real time. No back-and-forth emails. No double bookings.

Human Handoff

Detects complex questions or frustrated prospects and seamlessly escalates to a live agent. The client never knows they switched.

Results in production

Already closing more showings for brokerages in Mérida.

showing bookings vs. baselineReal estate brokerage — Mérida, Mexico
24/7 lead response coverage — nights, weekends, showingsProspects never wait more than 2 minutes
0 new tools for prospects to install or learnWhatsApp-native — works with what they already use
"
We were losing most of our after-hours leads — people would message at 9pm and by the time we replied the next morning, they'd already found another broker. Carlos changed that completely.
RM
Real Estate Director
Brokerage · Mérida, Mexico

Why WhatsApp

Your prospects are already there.

In Latin America, 97% of messaging happens on WhatsApp. Meet your customers where they are instead of forcing them onto yet another platform.

97% of consumers in LatAm prefer WhatsApp for business communicationStatista, 2024 — Messaging app usage in LatAm
2 min average first response timeInternal benchmarks — production deployment
0 new apps or tools for your prospects to learnWhatsApp is pre-installed on 99%+ smartphones in the region

Stop losing leads after hours.

See Carlos in action. Book a 15-minute demo.

Book a demo or try the playground

Free resource

Not ready for a demo? Start here.

Get our WhatsApp AI Playbook for Real Estate — a concise guide on how AI sales agents work, what to expect during setup, and how to measure ROI.

PDF, 3 pages. No spam, ever. Unsubscribe anytime.

Frequently asked questions

Common questions from real estate teams.

Does this replace my WhatsApp Business account?

No. Carlos integrates with your existing WhatsApp Business number. Your team keeps full control — Carlos just handles the first response and qualification so your agents can focus on closing.

What if the AI says something wrong to a client?

Carlos is designed with guardrails — it qualifies leads and books showings, but never invents property details or pricing. When a question falls outside its scope, it seamlessly hands off to a live agent. The client never knows they switched.

How long does setup take?

Most teams are live within 2–4 weeks. We handle the WhatsApp integration, property catalog ingestion, and agent configuration. Your team just reviews the setup and approves the conversation flows.

Is my client data safe?

Yes. All conversations are encrypted end-to-end via WhatsApp's native encryption. Lead data is stored securely and never shared with third parties. You own your data — always.

Can it handle our full property catalog?

Yes. Carlos uses semantic search, so it can match properties based on natural descriptions — "3 bedrooms near the north side, around 3 million" — without rigid filters. Catalogs of 50 to 5,000+ properties work well.

What happens when a lead wants to negotiate or visit?

Carlos checks real-time availability and books showings directly. For negotiation or complex questions, it hands off to a human agent with full conversation context — so your team picks up exactly where Carlos left off.

Do we need to change anything about how we work?

No. Your prospects keep messaging you on WhatsApp like they always have. Your agents keep using WhatsApp. Carlos works in the background — the only difference is faster responses and more qualified showings.

Built by Coral Way Capital

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